CONSUMER ACCESS TO HEALTH RECORDS AND CONSUMER COMPLAINTS

  
Pursuant to TX House Bill 4224 Section 181.105 of the Texas Health and Safety Code, please be advised of the following:

A. HOW TO REQUEST ACCESS TO HEALTH CARE RECORDS FROM Spine and Sport Family Chiropractic:

1. To request access to health care records:

  • Contact Office Manager
  • Requests for records shall be in writing. (include specific information to disclose and to whom it will be disclosed)
  • A patient or other person, legally authorized to act on their behalf, shall sign the request.
  • In-person at: 455 Rice Rd. Tyler, TX 75703 or email: spineandsporttyler@gmail.com
  • Name, identifying information, dates of service
  • Allow 15 business days to fulfill the request

B. HOW TO CONTACT THE DISCIPLINARY / LICENSING AUTHORITY FOR Spine and Sport Family Chiropractic:

  1. The name of the disciplinary/licensing authority is the Texas Board of Chiropractic Examiners (TBCE)
  2. Contact information for the Texas Board of Chiropractic Examiners (TBCE):
    Website: https://www.tbce.texas.gov
    Email: licensing@tbce.texas.gov
    Phone Number: (512) 305-6700
    Fax Number: (512) 305-6705
    Address: 1801 Congress Avenue, Ste. 10.500, Austin, Texas 78701-1319

C. HOW TO FILE A CONSUMER COMPLAINT AS DESCRIBED BY SECTION 181.103 OF THE TEXAS HEALTH AND SAFETY CODE (CHAPTER 181):  

  1. How to file a complaint under Texas Health and Safety Code Section 181.103:
    https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
  2. Where to file a complaint under Texas Health and Safety Code Section 181.103:
    https://www.texasattorneygeneral.gov/consumer-protection
  3. Where to file with the clinic: spineandsporttyler@gmail.com